.inbox-entry{cursor:pointer;border-bottom:1px solid var(--line);background:0 0;padding:12px 16px;transition:background .15s}.inbox-entry:hover{background:var(--surface-hover)}.inbox-entry.is-selected{background:var(--brand-tint)}.inbox-entry-row{align-items:flex-start;gap:8px;display:flex}.inbox-select-all{border-bottom:1px solid var(--line);background:var(--bg);align-items:center;gap:8px;padding:4px 12px;display:flex}.inbox-select-all input{accent-color:var(--brand)}.msg-bubble{background:var(--surface);border-radius:8px;padding:8px 12px;font-size:.8125rem;position:relative}.msg-bubble.is-internal{background:var(--warning-tint);border:1px dashed var(--warning)}.msg-bubble.is-agent{background:var(--brand-tint)}.msg-header{color:var(--text-faint);align-items:center;gap:4px;margin-bottom:2px;font-size:.6875rem;display:flex}.msg-channel-badge{border-radius:6px;padding:0 4px;font-size:.6875rem;font-weight:500}.msg-channel-badge.is-inbound{background:var(--brand-tint);color:var(--brand)}.msg-channel-badge.is-outbound{background:var(--success-tint);color:var(--success)}.ticket-detail-header{border-bottom:1px solid var(--border);flex-shrink:0;align-items:center;gap:8px;padding:12px 16px;display:flex}.ticket-detail-subject{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-size:1rem;font-weight:600;overflow:hidden}.ticket-meta-bar{border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:8px;padding:8px 16px;font-size:.75rem;display:flex}.sla-badge{border-radius:6px;align-items:center;gap:3px;padding:2px 6px;font-size:.6875rem;font-weight:600;display:flex}.msg-list{flex-direction:column;flex:1;gap:12px;padding:12px 16px;display:flex;overflow-y:auto}.reply-box{border-top:1px solid var(--border);flex-shrink:0;padding:12px 16px}.reply-actions{align-items:center;gap:8px;margin-top:8px;display:flex}.attachments-bar{border-top:1px solid var(--border);padding:8px 12px;font-size:.8125rem}.attachments-header{color:var(--text-faint);align-items:center;gap:4px;margin-bottom:4px;font-weight:600;display:flex}.attachments-grid{flex-wrap:wrap;gap:6px;display:flex}.attachment-chip{background:var(--surface-hover);cursor:pointer;border-radius:6px;align-items:center;gap:4px;padding:4px 8px;font-size:.75rem;transition:background .15s;display:flex}.attachment-chip:hover{background:var(--brand-tint)}.priority-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.ticket-sidebar{border-left:1px solid var(--line);flex-shrink:0;width:260px;padding:12px;overflow-y:auto}.ticket-sidebar-section{margin-bottom:16px}.ticket-sidebar-label{color:var(--text-faint);text-transform:uppercase;letter-spacing:.03em;margin-bottom:4px;font-size:.6875rem;font-weight:600}.entry-subject{text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:.8125rem;font-weight:500;overflow:hidden}.entry-time{color:var(--text-faint);white-space:nowrap;font-size:.6875rem}.inbox-empty{text-align:center;color:var(--text-muted);padding:48px 24px}.conv-assign-section{border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:8px;padding:12px 16px;display:flex}.reply-dropzone{border:2px dashed var(--line);text-align:center;color:var(--text-muted);cursor:pointer;border-radius:8px;padding:12px;font-size:.75rem;transition:all .15s}.reply-dropzone:hover,.reply-dropzone.is-dragover{border-color:var(--brand);background:var(--brand-tint);color:var(--brand)}.export-btn{border:1px solid var(--line);color:var(--text);cursor:pointer;background:0 0;border-radius:8px;align-items:center;gap:4px;padding:6px 12px;font-family:inherit;font-size:.75rem;transition:all .15s;display:flex}.export-btn:hover{border-color:var(--brand);color:var(--brand)}